SMS program

Text messages from SentientScope

SentientScope sends optional, transactional text messages about client project changes. Nobody receives a text unless they personally opted in through one of the two web forms below. Texting is never required: every notification is also sent by email, and users also see it in the application. No marketing or promotional texts are sent.

How SentientScope users opt in

Sign in → Settings → Preferences → enter your own mobile number → check the optional consent box → Turn on SMS. The box is unchecked by default. You can turn texts off on the same page at any time.

Text me when a project decision needs my attention.

By checking this box, I agree to receive recurring transactional SMS messages from SentientScope regarding project decision alerts and related status notifications. Message frequency varies based on project activity. Message and data rates may apply. Reply STOP to opt out or HELP for help.

How client contacts and approvers opt in

A client's first approval invitation always arrives by email. On the secure change-review page it links to, the client may enter or confirm their own mobile number and check the optional consent box. Approving, requesting changes or declining the proposal never depends on this. A customer entering someone else's number does not opt that person in. Once a client has opted in, future eligible project-change notifications for projects where they are a client contact or approver may arrive by text as well as email.

Send me project change notifications by text.

By checking this box, I agree to receive recurring transactional SMS messages from SentientScope about project change requests, approvals and related status updates for projects where I am acting as a client contact or approver. Message frequency varies based on project activity. Message and data rates may apply. Reply STOP to opt out or HELP for help.

What the messages are

A project decision needs a user's review (users only)
A proposed change is awaiting the client's approval, with its cost and schedule impact (client approvers only)
The client's approval, requested changes or decline was recorded (both, as applicable)
A contract update is still required before an approved change becomes part of the Living Scope (users only)
The change was finalized and is now reflected in the current project scope (client approvers only)
A one-time confirmation when you turn texts on

Every message identifies SentientScope and ends with: “Reply STOP to opt out, HELP for help. Msg & data rates may apply.” Message frequency varies with project activity.

Decisions happen on the web, not by text

Texts are notifications with a secure link. Replying to a text never approves, declines or changes anything. Approvals, change requests, declines and contract-update records are completed only on secure SentientScope web pages.

STOP and HELP

Reply STOP to any message to opt out; you will receive a confirmation and no further texts from this number. You can also turn texts off in Settings (users) or on the review page (client contacts). Reply START to lift a carrier block; texts resume only if your consent in SentientScope is still on, otherwise turn them on again through the web form. Reply HELP for help, or write to team@sentientscope.io.